Terms of Service

Last Updated: July 23, 2026

1. Acceptance of Terms

By accessing and using the Louisa VA Community Assistance Hub (referred to as "the Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

2. Description of Service

The Platform is an information directory designed to connect Louisa County residents with community resources and services. We provide information about various service providers, organizations, and assistance programs available in the community.

3. User Accounts

Some features of the Platform may require creating a user account. When registering, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that remain inactive for an extended period.

4. User Conduct

When using the Platform, you agree not to:

• Use the Platform for any unlawful purpose or in violation of these Terms
• Impersonate any person or entity
• Interfere with or disrupt the Platform or servers
• Attempt to gain unauthorized access to any part of the Platform
• Post or transmit any harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable content
• Scrape, harvest, or collect information from the Platform without permission

5. Informational Content Disclaimer

The Platform compiles information about community resources and services from various sources. While we strive to provide accurate and up-to-date information, we do not:

• Guarantee the accuracy, completeness, or reliability of any information on the Platform
• Assume responsibility for errors or omissions in the content
• Endorse or recommend any particular service provider or organization
• Guarantee the quality, safety, or legality of listed services
• Verify all information submitted by service providers or other users

Users should exercise their own judgment when utilizing information found on the Platform and contact service providers directly to verify details before making decisions.

6. No Professional Advice

Content on the Platform is for general informational purposes only and does not constitute professional advice. The Platform is not a substitute for professional medical, legal, financial, or social services advice. Users should consult with qualified professionals for specific advice tailored to their situation.

7. Third-Party Links and Content

The Platform may contain links to third-party websites or resources. We are not responsible for the availability, accuracy, or content of those external sites. Links to third-party websites do not constitute an endorsement by us of those websites or their content.

8. Intellectual Property

The Platform, including its content, features, and functionality, are owned by the Platform operators and are protected by copyright, trademark, and other intellectual property laws. Users may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use content from the Platform without explicit permission.

9. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PLATFORM AND ITS OPERATORS, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Platform
• Any conduct or content of any third party on the Platform
• Any content obtained from the Platform
• Unauthorized access, use, or alteration of your transmissions or content

11. Indemnification

You agree to defend, indemnify, and hold harmless the Platform and its operators, affiliates, officers, employees, agents, partners, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Platform, your violation of these Terms, or your violation of any rights of another.

12. Modifications to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on the Platform. Your continued use of the Platform after any changes to the Terms constitutes your acceptance of the revised Terms.

13. Termination

We may terminate or suspend your access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Platform will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms, please contact us at: [email protected]

Louisa VA Community Assistance Hub