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Pet Poison Helpline

Healthcare Last updated: May 06, 2025

About This Service

Mission:
Pet Poison Helpline® is dedicated to providing 24/7 expert guidance and emergency support for pet poisoning cases. The organization’s mission is to offer life-saving care and information to pet owners and veterinary professionals facing potential toxic exposures in animals.

Services Provided

  • 24/7 Emergency Phone Consultation: Pet Poison Helpline® operates a phone-based service available at all hours for urgent poisoning cases involving pets. The service is accessible to both pet owners and veterinarians.
  • Expert Toxicology Team: The helpline is staffed by a multidisciplinary team including board-certified veterinary toxicologists, internal medicine specialists, emergency critical care specialists, certified veterinary technicians, veterinarians (DVM), and clinical pharmacists. All staff have extensive education and experience in veterinary toxicology.
  • Poison Information Resources: The organization maintains a comprehensive poison list and educational materials for both pet owners and veterinary professionals, including guides on common toxins and emergency instructions.
  • Veterinary and Public Education: Pet Poison Helpline® is affiliated with the University of Minnesota’s College of Veterinary Medicine and College of Pharmacy, participating in veterinary toxicology and population medicine courses.
  • Case Management: With over 30 years of experience, the organization manages more than 100,000 cases annually and has handled over 2.5 million cases in total, setting national standards in veterinary toxicology.
  • Industry Partnerships: Pet Poison Helpline® partners with the world’s largest industry poison control center, providing pharmacovigilance and safety services for both human and animal health sectors.

Who They Serve

  • Pet Owners: Individuals seeking immediate advice and intervention for pets exposed to potentially toxic substances.
  • Veterinarians and Veterinary Staff: Professionals requiring expert consultation for complex poisoning cases.
  • Service Area: The helpline is available nationwide, including to residents of Louisa County, VA and surrounding regions, as it is a phone-based service accessible from anywhere in the United States.

Eligibility Requirements

  • No specific eligibility requirements are mentioned; the service is available to anyone needing assistance with a pet poisoning emergency.

Additional Information

  • Pet Poison Helpline® does not handle poisoning cases via email; all emergencies must be addressed by phone.
  • The organization also supports various animal welfare and human health organizations through donations and fundraising.

For detailed poison lists, educational content, and emergency instructions, users are encouraged to visit the organization's website.

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Hours of Operation

24/7

Hours are subject to change. Please contact the organization directly to confirm current availability.

Contact Information

Address

3600 American Boulevard W., Suite 725, Bloomington, MN 55431, USA

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Phone

(855) 764-7661

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Website

https://www.petpoisonhelpline.com

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