Office of Child Support Services (OCSS) - U.S. Department of Health & Human Services

Mission:
The Office of Child Support Services (OCSS), part of the Administration for Children & Families under the U.S. Department of Health & Human Services, is dedicated to ensuring that children receive financial and medical support from both parents, even when they live apart. OCSS provides national leadership, oversight, and resources to state, tribal, and local child support agencies.

Services and Programs:

• Resource Hub: OCSS offers comprehensive information and resources for parents, employers, child support professionals, and partners regarding child support processes and requirements.
• Local Office Locator: Individuals can find their local child support office to apply for services or get help with existing cases. This includes access for residents of Louisa County, VA, and surrounding areas, as OCSS connects users to their respective state or tribal agencies.
• Guidance for Employers: OCSS provides detailed state-specific requirements and contact information for employers regarding new hire reporting, income withholding, medical support, and lump sum payments related to child support.
• Passport Denial Program: OCSS maintains a list of state contacts for inquiries related to passport denial due to child support arrears.
• Support for Child Support Professionals: The office supplies policy guidance, forms, data, and intergovernmental resources for professionals working in the child support field.
• Multilingual Resources: Information and resources are available in Spanish and other languages to ensure accessibility.

Who They Serve:

• Parents and guardians seeking to establish, enforce, or modify child support orders
• Employers with responsibilities related to child support withholding and reporting
• Child support professionals and agencies
• Residents of all U.S. states and territories, including Louisa County, VA and neighboring regions

Eligibility:

• Services are available to all parents and guardians needing assistance with child support, regardless of income level. Specific eligibility for programs and enforcement actions is determined by state or tribal child support agencies.

How to Access Services:

• OCSS does not provide direct services to families but serves as a national resource and referral hub. Individuals are directed to their local or state child support agency for direct assistance.

Additional Information:

• OCSS provides downloadable lists of state and tribal child support contacts, program requirements, and forms.
• The office also offers newsletters, fact sheets, and a glossary to help users understand the child support process.

Note: For direct case management or application for child support services, contact the appropriate state or local agency as directed by OCSS.