Cover Virginia (Department of Medical Assistance Services)

Mission:
To improve the health and wellbeing of Virginians through access to high-quality health care coverage.

Overview

Cover Virginia is an initiative of the Virginia Department of Medical Assistance Services (DMAS) that provides comprehensive information and assistance regarding health coverage options for residents across Virginia, including Louisa County. The organization serves as a central resource for Medicaid, FAMIS (Family Access to Medical Insurance Security), and other state-sponsored health insurance programs.

Services Provided

• Eligibility Screening: Guidance on determining eligibility for Medicaid, FAMIS, and other health coverage programs for children, adults, seniors, pregnant individuals, and noncitizens.
• Application Assistance: Support with applying for health coverage, including step-by-step instructions, access to applications, and help finding local assistance sites.
• Coverage for Children: Information and enrollment for FAMIS, Medicaid for Children, and 12-month continuous coverage options.
• Coverage for Adults: Details on Medicaid for adults aged 19-64, Medicaid for persons who are aged, blind, or disabled (ABD), and Plan First (family planning services).
• Coverage for Pregnant Individuals: Access to FAMIS Prenatal Coverage, FAMIS MOMS, and Medicaid for Pregnant Women.
• Long-Term Services & Supports (LTSS): Medicaid coverage for long-term care in nursing facilities or community-based settings for individuals requiring nursing supervision and assistance with daily living. Includes information on Medicaid waivers such as the Commonwealth Coordinated Care (CCC) Plus Waiver and Developmental Disability (DD) Waivers.
• Premium Assistance: Programs like FAMIS Select and Health Insurance Premium Payment (HIPP) for eligible families.
• Appeals: Guidance on how to appeal coverage decisions.
• Member Support: Resources for current members, including handbooks, renewal assistance, updating information, and enrolling newborns.
• Multilingual Access: Materials and support available in multiple languages to ensure accessibility for diverse populations.

Who Is Served

Cover Virginia serves all Virginia residents, including those in Louisa County and surrounding regions, who are seeking information or assistance with state health coverage programs. Services are available to children, adults, seniors, pregnant individuals, and noncitizens who meet program eligibility requirements.

Eligibility

Eligibility for programs is based on factors such as age, income, residency, disability status, and family composition. Specific requirements vary by program and are assessed during the application process.

Service Area

Statewide, including Louisa County and all neighboring counties.

Additional Information

• Operating Hours: Call center and live chat support are available Monday through Friday, 8 a.m. to 7 p.m., and Saturday from 9 a.m. to noon. Closed Sundays and state holidays.
• Contact Methods: Assistance is available via phone, email, live chat, and through local Department of Social Services offices.